Frequently Asked Questions

Yes!. Every treatment begins with a personalized consultation with our medical director and then we will discuss your goals, review your medical history, and create a treatment plan that is right for you. 

We will take the time to get to know you, answer all of your questions, and never rush you into a treatment. Our goal is for you to feel informed, comfortable, and confident every step of the way. 

Depending on which service you choose, most patients enjoy their results 3-4 months. Some treatment areas can last even longer. This duration can be affected by the dose, patients needs, and patients lifestyle. 

A topical numbing cream is applied before treatment to maximize comfort. Most patients describe the treatment as very tolerable. 

SkinPen is a single treatment session.  Chemical peels and neurotoxin injections can be performed at the same appointment, and this combination is recommended for the best outcomes. 

You do not have to know. This is exactly why you have a consultation before every treatment. We will listen to your concerns, discuss your goals, and create a treatment plan that's personalized for you.  There is never any pressure to move forward with a treatment that doesn't feel right. We will never recommend a treatment that you do not need. 

Because aesthetic treatments are personalized and performed specifically for each patient, services are non-refundable. 

All major credit cards, cash, and Affirm are excepted. 

Yes! We offer Affirm financing for qualifying purchases so you can spread payments over time. Ask us during your consultation and we will select it at check out before your services begins. 

Yes! Gift cards are available in any amount up to $1500 in one transaction. This a great gift idea for any special occasion. You will find this on our booking site https://www.vagaro.com/onthegoaesthetics 

Yes, we offer complimentary parking for our clients in the lot adjacent to our building, ample street parking, or the free public parking across the street.